Satisfaction Guarantee All purchases are 100% satisfaction guaranteed. If within 5 days you are not satisfied with the purchase, contact us to arrange return. A credit will be made, minus restocking fee and return shipping. If the product is not as described we will waive the restocking fee. All returns must include all boxes and paperwork originally sent. Low Price Guarantee Don't fall for free shipping, 50% off Retail, or any other ploy to draw your attention away from the actual final price paid for a collectible knife. Compare their delivered price to ours and we are so sure that we offer the best prices available that we will match any delivered price from our online storefront competition in the form of a partial credit. Subject to in-stock and same condition items once price / stock confirmed. Rewards We now offer our rewards program to everyone! Place a $200+ order, get $5 back instantly. Place a $400+ order, get $20 back instantly. Don't keep track of points, don't have to remember and request redemption. Get an instant "Thank You" from CollectorKnives for helping us control our overhead. ChristmasReady We are ready to help you with your Christmas projects. At the top of the page you will notice we have Gift Certificates for that special someone you have no chance of picking the right knife to suit. Our Clearance section has several very nice knives at a great value. Otherwise we have the largest selection of discontinued and current collectible pocket knives on the internet. And the USPS says they will get any order placed by 10AM 12/21 into your hands by Christmas.